Tier-4 (NetworkValet PRSP-2,000NE) - Each Tier-4 package supports up to an additional 2,000 NEs. One or more such package can be purchased at the Initial and Product Support prices shown
Tier-5 (NetworkValet PRSP-5,000NE) - Each Tier-5 package supports up to an additional 5,000 NEs. One or more such package can be purchased at the Initial and Product Support prices shown
Tier-6 (NetworkValet PRSP-10,000NE) - Each Tier-6 package supports up to an additional 10,000 NEs. One or more such package can be purchased at the Initial and Product Support prices shown
24x7 On-Site Maintenance: 1 yr of 24, 7 day, priority queuing telephone support, local sparing of field replaceable units, 4hr response for an on-site technician, 4 hr email response during working hrs and next business day during other periods, software enhancements to current feature set, after hr support and access to the website documents and web training, and free maintenance and upgrade software release applied during and any necessary site visit
7x24 Executive Maintenance- 1 yr of 24, 7 day, priority queuing telephone support, advance hardware replacement, software enhancements to current feature set, 8 hr email response during working hrs and next business day during other periods, after hr support and access to the website documents and web training.
Adit 3000 Professional Maintenance (P/N 720-0086): 1 year of 8-hour, 5-day, priority queuing telephone support, advance hardware replacement, 8-hour e-mail response during working hours and 12 during other periods, web based training, notifications of software updates, and free maintenance software releases
Adit 3000 Executive Maintenance (P/N 720-0087): 1 year of 24-hour, 7-day, priority queuing telephone support, advance hardware replacement, 2-hour e-mail response during working hours and 12 hours during other periods, web based training, notifications of software updates, and free maintenance and upgrade software releases
1 year of 24 hour, 7 day, priority queuing telephone support, advance hardware replacement, 2 hour e-mail response during working hours and 12 hours during other periods, web based training, notifications of software updates, and free maintenance and upgr
1 year of 24 hour, 7 day, priority queuing telephone support, advance hardware replacement, 2 hour e-mail response during working hours and 12 hours during other periods, web based training, notifications of software updates, and free maintenance and upgr
On-site support (may be in addition to the pre-loading of operating system, application software, and end-user configurations) to assist in provisioning of network-specific configurations, and to assist during initial remote site cutovers to ensure that s
On-site classes within the continental United States, includes training and materials as well as the trainer's expenses (airfare, hotel accommodations, rental car, meals, etc.). The fee for sites in Hawaii or Alaska is $4000.00. For international sites,